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Image area phenomenon |
the reason |
Treatment |
Grayish white |
Video capture card is destroyed |
Change video card |
Grayish white |
There is no type of card selected in the software. |
Select the appropriate card type in the "CCD" setting → "Video Capture Card" dialog box. |
green |
Poor contact at the interface of the line and the line |
Connect the line to the line interface |
Grayish white |
Driver not installed or corrupted due to abnormal conditions |
Reinstall the driver |
Grayish white |
Virus in the system |
Antivirus or reinstall the operating system |
green |
The CCD itself is damaged |
Replace CCD |
the reason |
Approach |
The scale of the grating is reversed |
Change the direction of the scale without the axis in the menu bar "Tools" → "Change the direction of the XY axes" dialog box |
Scale does not set standard |
Reset the scale |
the reason |
Approach |
Counter or counter connection line is broken |
Replace damaged counter card or data cable |
The type of counter is not selected in the software. |
Select the type of card in the "Parameters" → "Count Card Selection" dialog box. |
Sensor and counter model do not match |
Replace the counter or sensor |
Poor contact between signal line and counter |
Connect the signal line to the counter |
Computer serial port is blocked |
Open computer serial port |